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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Andrew Morris

Andrew Morris

January 8, 2025

5  out of  5
rating by Andrew Morris
"I want to give a huge shoutout to Brent Hershey for his outstanding customer service! He stopped what he was doing to answer our call and assist us with filing a claim. His professionalism, kindness, and willingness to go the extra mile made a stressful situation so much easier. We are incredibly grateful for his help and couldn’t have asked for better service. Thank you, Brent, for being amazing!"
We responded:
"Thank you so much for entrusting our agency with your insurance needs! It is our pleasure to serve your families needs! We truly appreciate your kind words"
Profile photo of Caitlin Hawley

Caitlin Hawley

January 4, 2025

5  out of  5
rating by Caitlin Hawley
"The girls were so sweet at the RYD games! Thankful for all yall do for the hockey games"
We responded:
"We love this community and the Dawgs thanks for your support"
Profile photo of Skyler Mitchell

Skyler Mitchell

January 3, 2025

5  out of  5
rating by Skyler Mitchell
"I loved the experience everyone was awesome!"
We responded:
"Thank you for sharing your experience with our team"
Profile photo of Donnie Martinez

Donnie Martinez

January 3, 2025

5  out of  5
rating by Donnie Martinez
"⭐️⭐️⭐️"
We responded:
"Love the extra stars thank you"
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makayla goodchild

January 3, 2025

5  out of  5
rating by makayla goodchild
"Love ya"
We responded:
"Thank you for your positive review!"
Profile photo of Mark Kransz

Mark Kransz

January 2, 2025

5  out of  5
rating by Mark Kransz
"Very helpful with switching offices to them since I recently moved to town. And helped clarify pieces of my policy."
We responded:
"Thank you very much for trusting our team with your insurance needs. We look forward to a great relationship with you."
Profile photo of Evan Otey

Evan Otey

December 28, 2024

5  out of  5
rating by Evan Otey
"Excellent staff and Logan and Ryleigh deserve a raise"
We responded:
"Thank you for your words of recommendation we will have to consider this!"
Profile photo of KIMBERLY ALLEN

KIMBERLY ALLEN

December 28, 2024

5  out of  5
rating by KIMBERLY ALLEN
"Love the team signings after the games."
We responded:
"Thank you for coming out we love supporting the community with this event"
Profile photo of Evan Copening

Evan Copening

December 28, 2024

5  out of  5
rating by Evan Copening
"Logan and Riley are awesome"
We responded:
"We completely agree thank you for the boost of confidence "
Profile photo of brandy wimmer

brandy wimmer

December 26, 2024

5  out of  5
rating by brandy wimmer
"After being on hold for almost 3 hrs with customer service and my agent being out of the office for the holidays I called Mr. Hershey's office and the Gentleman was very informative and was very nice. Happy New Year to Everyone Stay Safe and Blessed"
We responded:
"Thank you very much for your kind words. It was our pleasure to assist in answering your questions today! Happy New Year to you"
Profile photo of Tammy Short

Tammy Short

December 23, 2024

5  out of  5
rating by Tammy Short
"Brent and his team are very friendly. Not only that but they stay on top of things especially when you have an accident. Brent kept me informed and upto date on everything that was going on. I have been with State Farm for longer than I can count. Brent and his team get 5 stars because they are great to work with!"
We responded:
"Thank you so much for these kind words. We appreciate you so much and are so excited you have trusted us for so long! We appreciate the 5 Star review"
Profile photo of Jessica Ginapp

Jessica Ginapp

December 22, 2024

5  out of  5
rating by Jessica Ginapp
"We are forever grateful for everything Brent Hershey and State Farm does for the local community!"
We responded:
"Thank you for your kind words we appreciate them very much we love our community "
Profile photo of Robby Newman

Robby Newman

December 22, 2024

5  out of  5
rating by Robby Newman
"Thank you for adding to a great experience!"
We responded:
"Thank you for coming out to the event! We appreciate the positive response "
Profile photo of Diane Baker

Diane Baker

December 20, 2024

5  out of  5
rating by Diane Baker
"Excellent hot chocolate and projection show at Fincastle Baptist - thank you for an awesome evening!"
We responded:
"We love supporting our community and proud to be apart of this amazing event"
Profile photo of Christian Blevins

Christian Blevins

December 20, 2024

5  out of  5
rating by Christian Blevins
"A wonderful time for the family! Everyone was so nice and the lights were amazing! The kids even got some hot chocolate!"
We responded:
"We appreciate your 5 star review glad our hot chocolate station was a hit"
Profile photo of Katherine Anderson

Katherine Anderson

December 15, 2024

5  out of  5
rating by Katherine Anderson
"This was an awesome Christmas experience !! I loved we could stay in our warm cars; and the hot chocolate and hot apple cider were delish. Everyone was so excited and happy seemed to be working this free event for the public. Well done !! Oh and I forgot the young lady’s name. But It was your employee!! Stellar and professional !!"
We responded:
"Thank you so much for sharing your experience of our team at this community event. We love supporting our community "
Profile photo of Kim Thacker

Kim Thacker

December 15, 2024

5  out of  5
rating by Kim Thacker
"Thanks for providing the hot chocolate and cider! It was yummy!!!"
We responded:
"Thank you for coming out to the event! We love our community "
Profile photo of Steel

Steel

December 15, 2024

5  out of  5
rating by Steel
"Thankful for Brent Hershey and his wonderful team…. How they continually invest in our community. But most of all, supporting our church to share the greatest gift of all… the birth of our Lord and Savior, Jesus Christ ! Merry Christmas!"
We responded:
"It is our pleasure to serve and support thank you for sharing your experience "
Profile photo of Cynthia Fralin

Cynthia Fralin

December 15, 2024

5  out of  5
rating by Cynthia Fralin
"Excellent customer service! Very engaging & eager to help."
We responded:
"Thank you very much we absolutely love to help"
Profile photo of Pat B

Pat B

December 14, 2024

5  out of  5
rating by Pat B
"Thank you Brent for your support for, and your contributions to, our community."
We responded:
"Thank you we appreciate our community so much and love to play a role"
Profile photo of Mason fitzgerald

Mason fitzgerald

December 13, 2024

5  out of  5
rating by Mason fitzgerald
"Enjoyed the hot chocolate & apple side very nice to enjoy the lights"
We responded:
"Thank you for coming out to the event. We love supporting our community "
Profile photo of Abby Martin

Abby Martin

December 13, 2024

5  out of  5
rating by Abby Martin
"Thank you for supporting FBC and the Christmas Projection Show!"
We responded:
"It’s our pleasure to support this great community "
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connie mccay

December 13, 2024

5  out of  5
rating by connie mccay
"A great experience!"
We responded:
"Thank you for sharing your review "
Profile photo of Toby Leffel

Toby Leffel

December 12, 2024

5  out of  5
rating by Toby Leffel
"Logan is a very kind and knowledgeable agent and truly cares about service. Highly recommend to anyone with insurance needs!"
We responded:
"Thank you for your kind words we appreciate your trust in our team with your insurance needs"
Profile photo of Nikki Ellington

Nikki Ellington

December 9, 2024

5  out of  5
rating by Nikki Ellington
"She’s always been a great listener and helps solve all my problems."
We responded:
"Thank you for sharing your experience we appreciate the opportunity to assist you."