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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Fr S

June 26, 2026

1  out of  5
rating by Fr S
"Very careless customer service over the phone. They did not want to do their job."
We responded:
"We are so sorry to hear this was your experience. Providing exceptional customer service is something we take very seriously and your experience certainly isn’t the standard that we strive for. As the agent, I would appreciate the opportunity to learn more about your experience so that we can constantly grow. We are always looking for ways to improve and this could be a fantastic learning lesson for our team and myself. If you would please reach out to our agency and schedule an appointment with Brent. Your feedback is important to us and I would love to hear how we can continue to improve."
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Jeff Dehart

June 11, 2026

5  out of  5
rating by Jeff Dehart
"My parents have been insured with State Farm for homeowners and automobile for over 55 years. Service has always been wonderful. Recently we had water damage inside our home which required a water remediation team and removal of carpets, flood cut sheet rock and bathroom vanities. Through every step of the process, navigating challenges and quickly resolving issues and answering questions, our local office (Brent Hershey) has been there. I cannot thank them enough and they have our wholehearted recommendations for your insurance needs."
We responded:
"Thank you so much for trusting our team. So glad we could be there in this time of need for you and your family.
"
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Duane Thomas (Nostalga Factor)

April 17, 2026

5  out of  5
rating by Duane Thomas (Nostalga Factor)
"Thank You for the help with the claim on vehicle and for following up on my concerns. Much appreciated."
We responded:
"Thank you for trusting our agency and allowing our team to assist you through your claim process."
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clarke grasty

March 17, 2026

5  out of  5
rating by clarke grasty
"Easy to work with. This office has been good about answering questions about my coverage."
We responded:
"Thank you for your trust in our team . We appreciate your positive feedback "
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d bur

March 3, 2026

5  out of  5
rating by d bur
"Quick response, clear prompt communications, answers first calls (do not dismiss strange area code caller)."
We responded:
"Thanks so much for your kind words we appreciate your trust in our team"
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Phillip Vanover

February 23, 2026

5  out of  5
rating by Phillip Vanover
"Very friendly and easy to work with. Very pleased with my relationship with them."
We responded:
"Thank you for the 5-star review, Phillip! Our team is proud to serve our community and appreciate your recognition. "
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Shane Harper

January 21, 2026

5  out of  5
rating by Shane Harper
"Great service on point always someone cheaper never better"
We responded:
"Shane, thank you for your wonderful review of State Farm Agent Brent Hershey’s Team! Shane, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Brent Hershey’s Team!"
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Sarah Helvey

January 14, 2026

5  out of  5
rating by Sarah Helvey
"The entire team is amazingly helpful and easy to interact with. The embodiment of great customer service. I recommend this office to everyone!"
We responded:
"So glad Matt was able to offer a thorough review of your needs! We appreciate your positive review!"
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ron skyberg

January 10, 2026

5  out of  5
rating by ron skyberg
"Thanks for all you do for the dawgs!"
We responded:
"We love supporting local. Thanks for coming out tonight "
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Adam Smelser

January 7, 2026

5  out of  5
rating by Adam Smelser
"Brent Hershey has saved me"
We responded:
"Thanks so much for trusting our team! We appreciate you and happy we have been able to assist "
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Rudy Rajkumar

December 11, 2025

5  out of  5
rating by Rudy Rajkumar
"Great Service!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Ginger Smith

December 2, 2025

5  out of  5
rating by Ginger Smith
"We had a fabulous time there at the pictures with Santa. Thank you for hosting this event. Everyone was great so very nice."
We responded:
"Thank you so much for coming out to our community event what an amazing time we had with everyone "
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Ella Mcintosh

November 16, 2025

5  out of  5
rating by Ella Mcintosh
"Great opportunity to meet players"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Nicholas Shoemaker

November 15, 2025

5  out of  5
rating by Nicholas Shoemaker
"They were great and fun"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Zoe Sebra

November 15, 2025

5  out of  5
rating by Zoe Sebra
"Amazing!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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HeathArmstrong

November 15, 2025

5  out of  5
rating by HeathArmstrong
"Love this place!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Christian Leftwich

November 11, 2025

5  out of  5
rating by Christian Leftwich
"Amazing!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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T W

November 6, 2025

5  out of  5
rating by T W
"Travis assisted us with our homeowners and car insurance policy. He was very helpful and kind throughout the entire process, and answered all the questions we had about cancellation of our former policies and switching to StateFarm. Very happy with the entire process."
We responded:
"Thank you very much for placing your trust in Travis and our agency! It is our joy and pleasure to serve you."
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Sayed Hamid Azizi

November 4, 2025

5  out of  5
rating by Sayed Hamid Azizi
"Great quick very helpful"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Avery J (AJ)

November 3, 2025

5  out of  5
rating by Avery J (AJ)
"Great place overall especially peaches!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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William Gavilan III

October 6, 2025

5  out of  5
rating by William Gavilan III
"Excellent agent service, very straight forward and not confusing."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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CJ Poad

October 2, 2025

5  out of  5
rating by CJ Poad
"Logan is awesome!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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chad hasson

October 2, 2025

5  out of  5
rating by chad hasson
"Friendly people"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Warren King

October 2, 2025

5  out of  5
rating by Warren King
"Great representative and ambassador for State Farm!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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MDD Shenandoah

October 2, 2025

5  out of  5
rating by MDD Shenandoah
"Logan and Peaches rock! So good with people and our event."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"